European Procurers Platform
This project has received funding from the European
Union’s Horizon 2020 research and innovation
programme under grant agreement No 644329


The Helen Hamlyn Centre for Design

“The Helen Hamlyn Centre for Design at the Royal College of Art undertakes design research and projects with industry that will contribute to improving people’s lives”.

Our approach is inclusive and interdisciplinary.
Our work is organised in three research labs:

Age & Ability: design for a more inclusive
society irrespective of age and ability.

Healthcare: creating safer and better health services.

Work & City: research into changing
patterns of work and urban life.

We are the largest and longest-running centre
for design research at the Royal College of Art.

The Helen Hamlyn Centre for Design has its origins
in the DesignAge action research programme, which was founded in 1991. It became a fully-fledged research centre in 1999, widening its focus from design for ageing population to design to improve people’s lives across a range of social needs.

We collaborate with business, academic, government and voluntary sector partners. We engage with four design communities: students, new graduates, professional designers and academics. We develop innovative and empathic research methods – and we exchange knowledge via education, events, publications and industrial collaboration.

The Helen Hamlyn Centre for Design is endowed
by the Helen Hamlyn Trust, a charity dedicated to supporting innovative projects that will effect lasting change and improve quality of life. The centre’s Director is Professor Jeremy Myerson, who holds
the Helen Hamlyn Chair of Design.

Ambulance Today

Launched in September 2001, Ambulance Today is Europe’s leading specialist magazine for anybody involved in pre-hospital ambulance care. Ambulance Today is published four times a year and reaches 95,000+ people around the world per edition. This gives us the highest readership of any ambulance magazine available in Europe.

Ambulance Today supplies the very latest news and information on current ambulance affairs to people providing NHS, voluntary or private ambulance services across the UK.

As well as hard news Ambulance Today reports on
all technical areas of interest to those who work in ambulance care, including clinical developments, fleetcare, product evaluations of the latest kit
and equipment and updates on legislative and employment issues that affect staff and patients.

Ambulance Today provides a positive and supportive voice for staff and volunteers at all levels regardless of whether they serve in the NHS, private or voluntary parts of the ambulance world.

Ambulance Today is also distributed to all those companies specifically involved in supplying products and services to ambulance providers.

We do not take or seek advertising from companies, individuals or organizations who are not involved in ambulance care. We’re an ambulance magazine for ambulance people…and that’s how we want to stay!

Ambulance Today has been advising the project founders, HHCD/RCA, for three years so far and
has been responsible for promoting procurer engagement and building up the consortium
that forms SAEPP.

With an unrivalled global network of experts in all areas of ambulance, Ambulance Today provides the main element of expert ambulance advise to the SAEEP steering group, of which it is a member.

Ambulance Today’s role in the SAEPP project is largely in media, communications. However we use the global network which we have built up through the magazine in order to bring exactly the right experts together for exactly the right areas of discussion. We ensure that those who are highlighting the problems which need solutions
and that those who are searching for possible weaknesses in the solutions provided are the most experienced and knowledgeable in their given area of expertise. In this way we can remain sure that the problems being addressed are of the highest priority and that the solutions being offered are not only future-proof but genuinely innovative and worthy of the high standards which we, as a consortium, hope to set with the production of this new and vastly improved A&E ambulance.


BITECIC is an independent UK Company, and
has been successfully trading for over ten years.
The Company has specialist knowledge and understanding of the healthcare technology sector, that includes: biomaterials and medical device evaluations; pre-clinical assessments; development support; project management; market intelligence; innovation infrastructure; project monitoring and access to funding.

BITECIC is a partner within three EU funded projects and have made a valuable contribution to areas such as Healthy Ageing (HAPPI) and the INSPIRE Project that promotes both PCP and PPI across Europe and UK.  The team members to support SAEPP are Brian Winn and Richard Stack who both have extensive experience in the areas of PCP but also within the ambulance sector.  Their previous work with the NHS National Innovation Centre is widely recognised as a leading example of PCP excellence as well as being a key contributor to the PCP Handbook.

Within the SAEPP project they both bring extensive health sector experience and are highly experienced at working across complex European consortiums.


IMIBIC is a biomedical research institute jointly owned by the University of Cordoba and the Reina Sofia University Hospital, a public hospital with a high level of care and strongly involved in health professional training. IMIBIC is managed by the Foundation for Biomedical Research of Cordoba (FIBICO), which also provides legal personality to the Institute. The mission of IMIBIC is “to develop and promote a multidisciplinary biomedical area supporting research projects and integrating research groups in order to foster translational research”.

IMIBIC is committed to act as a driver for innovation and to foster collaborations with companies to boost their competitiveness. One of the institute goals is to promote relationships with the business sector and contributing to the economic and technologic development of Spain and, more specifically, Andalusia. IMIBIC participates with the University of Cordoba and the Reina Sofia University Hospital in a pioneering Pre-Commercial Procurement action at national level, coordinated by the University of Cordoba and financed by the Spanish Ministry of Economy and Competitiveness.

Health Innovation Zealand

Sundhedsinnovation Sjælland is Region Zealand’s innovation center. In Region Zealand we work with innovative solutions with the aim of improving the productivity of hospitals, and the life quality of patients whilst creating new business opportunities.

We believe in solving health care challenges by gathering patients with knowledge of their own disease, health professionals with the best treatments and companies that specialize in technology.

Sundhedsinnovation Sjælland is mainly focused on behavioral design, mHealth & tele medicine.

LUT Lappeenranta University of Technology

Lappeenranta University of Technology has served as a forerunner – combining technology and business – ever since our inception in 1969. LUT’s Trailblazer Strategy 2020 searches for answers to key questions: Are we going to burn up everything? Is humanity condemned to suffer from the water it has polluted? Will waste be the grave of our future? Will we let Europe degenerate to the world’s back yard? Our answer is no. We are committed to an alternative path – to energy solutions that favour renewables, to a waste-free world, where we recycle everything, to clean water for all, to sustainable and smart business models, and to the promotion of new green-collar entrepreneurship to boost growth in Europe.

LUT contributes to the SAEPP project by participating in the definition and analysis of economic and technological feasibility measures for the re-designed ambulance service, and by carrying out predictive impact assessment of the new service mode in the local circumstances in the South Karelia Region in Finland. Our overall contribution is related to the research and development of extended mobile services in distributed service systems.
The department carrying out the work is the School of Business and Management, competence area of Operations Management and Systems Engineering.

NHS Commercial Solutions

Established in 2007 and based in Surrey, England NHS Commercial Solutions (NHSCS) covers an area that comprises of 51 NHS organizations, with an annual Procurement value of €1.8 billion. NHSCS provides a wide range of procurement and commercial services, consistently delivering high quality procurement and supply chain projects, commissioning procurement support, cutting edge e-enablement and wide ranging stakeholder engagement.

The NHSCS team represents a vast range of commercial experience in procurement, supply chain, project management, e-enablement, finance, and marketing / public relations, with backgrounds in both the public and private sectors.

NHSCS is at the fore front of delivering commercial and procurement initiatives which have provided cash releasing savings, best practice contracting, efficiencies and benefits to the NHS in the South
of England.

NHSCS is the coordinator for the Smart Ambulance: European Procurers Platform (SAEPP) Project.
As coordinator NHSCS is responsible for the management of the SAEPP project.

Alyson Brett, Chief Executive says, “I am delighted
to be part of this project; the NHS needs a new ‘smarter’ ambulance to help achieve efficiency goals and I truly believe that innovation is the way forward”

Saimaa University

The Saimaa University of Applied Sciences is an institute of higher education in Southeastern Finland in the cities of Lappeenranta and Imatra. We offer degrees in five fields and in 20 degree programmes. We conduct entirely in English the Degree Programme in Mechanical Engineering and Production Technology, the Degree Programme in International Business and the Degree Programme in Hotel, Restaurant and Tourist Management.

We have about 3000 students, 200 of them being international degree students. The number of teachers and other personnel is about 260. The standing point of the RDI at the Saimaa University of Applied Sciences is to create new lucrative solutions both to everyday life and business.

We believe that only genuine needs can generate real innovations. We want to be pioneers and remember the key role of the human being (a customer and a user) in the development.


South East Coast Ambulance Service NHS Foundation Trust is part of the National Health Service (NHS). We respond to 999 calls from the public, urgent calls from healthcare professionals, provide NHS 111 services across the region and in Surrey and Sussex we provide non-emergency patient transport services (pre-booked patient journeys to and from healthcare facilities).

The SAEPP project is an attempt to develop ambulance technology to a new level. This is an important piece of work for the Trust, due to our desire to develop the Ambulance Service into an organisation that can deliver effective mobile health care. Paradoxically, this will involve becoming less dependent upon ambulances, although the focus of SAEPP has been very transport vehicle focused.

Key issues for us will be:

1) Ensuring that the new ambulance vehicle is fit
for purpose, has a ‘walk-through,’ sufficient space, monitoring, equipment etc.

2) Take account of specialist ambulance vehicles,
like that used for the CCP’s.

3) Making provision for an expanding range of biomedical equipment, such as RhinoChill, LUCAS etc, with the associated electrical power requirements

4) Considering the logistical infrastructure that
the vehicles will operate within, including ‘make ready’ etc.

5) Ensure that full consideration is given to none transport capable vehicles, such as our new PP vehicle.

South Karelia Health and Social Care District

South Karelia Social and Health care District (Eksote) provides health services, family and social welfare services, and services for senior citizens that promote health, wellbeing, and the ability to function well in everyday life. Eksote enters into service contracts with the participating municipalities based on the needs of the residents of those areas. Nine municipalities of South Karelia region participate in the operations of Eksote.

The population of the social and health care district is circa 135 000. The services produced by Eksote include outpatient care, oral healthcare, mental healthcare and substance abuse services, laboratory and imaging examination services, medicinal care, and rehabilitation centre, hospital services, paramedic services, family services, social services for adults, special services for the disabled, and flexible services for the elderly that can be adapted to the needs and age structure of the population. The reorganization of social care and health care in South Karelia makes it possible to develop really integrated care processes.

Eksotes aim regarding the SAEPP project will be to increase integration of the processes of paramedic services, of home care and of an enhanced discharge nursing unit (home hospital unit). Almost 40% of patients are assessed and treated by paramedics so that they can stay at home/on location. Also, when the elderly are discharged from hospital it is very important that co-operating between home care, paramedic services and an enhanced discharge nursing unit works fluently. This requires integrated care pathways and also technology, for example video consulting and integrated electrical health records. The co-operation between paramedics and staff of home care has already began earlier and some process models have already been developed. The vision of South Karelia Social and Health Care District is  better functional capacity at home for inhabitants of South Karelia.


Within SAEPP, Tecnalia will play the role of technology consultant. In close collaboration with Spanish consortium (FIBICO and EPES061 from Cordoba), Tecnalia will contribute to the definition and design of new ICT services to support the new models of care to be envisaged around this new concept of ambulance redesign.

Tecnalia will specify how new ICT services can be provided to enhance the healthcare services delivered when a patient is in transit in an ambulance, so that he/she can better be stabilized (based on considering the health information extracted from his/her clinical records) and treated (providing information on his/her evolution in advance to the hospital so that the medical professionals can give him/her the best treatment and in a more efficient way). Tecnalia will also participate in the communication and dissemination activities of the project in order to ensure dissemination and strong information flow.


UMCG Ambulancezorg is a non-profit ambulance service in the Northern part of the Netherland providing ambulance care in the regions Drenthe and Fryslân. UMCG Ambulancezorg runs an ambulance system in the Northern Netherlands including ALS Ambulances, Planned Transport ambulances, Rapid responder (cars, motorbikes, cycles), Fast boats, snowmobile and is also responsible for the Ambulance Communications centre.

UMCG Ambulancezorg developed and introduced the following systems:

— Electronic Patient Record system
— Ambulance Camera systems with real time
link to the communications centre
— Several Road safety systems
— Black box system for drive style analyses
— New ALS Ambulance concept
— Two new ALS Ambulance XL concepts
— Electric duty vehicle
— New Patient Transport concept
(ambulance and business model)

UMCG Ambulancezorg is part of the University Medical Centre Groningen The UMCG is well known for their research on healthy ageing.

UMCG is the trauma centre for the Northern Netherlands and operates a 24/7 HEMS team with both helicopter and ground transport. UMCG also runs the MICU system for the Northern Netherlands.

University of Sheffield

ScHARR is one of four schools within the Faculty of Medicine & Dentistry at the University of Sheffield. We have over 300 staff and attract £7million-£10million of research awards each year and about £1million per year of knowledge transfer work with the NHS, pharmaceutical and medical devices industries. We also support 95 postgraduate research students, and provide education for 270 postgraduate taught students from more than 50 countries. Our strengths lie in a multidisciplinary approach reflected by our sections in Health Services Research, Health Economics and Decision Science, Public Health and Research Design, Trials and Statistics.

ScHARR conducts world-leading research in measuring and valuing health and well-being, emergency and immediate Care, workforce and extended roles, cancer (mainly reviewing and cost effectiveness modelling of screening, prevention and treatment) and public health evaluation. It has earned an international reputation in systematic reviews and health technology assessment. ScHARR engages in the broadest possible range of research activities from priority-setting, modelling and pre-protocol work through to large clinical trials, decision support and policy evaluation.

We are funded by a range of sources in the UK including the Department of Health, National Institute for Health Research (NIHR), National Institute for Health and Care Excellence (NICE), Medical Research Council, European Union, third sector organisations and industry including global Pharma.

We work with our academic partners to support the data and evidence gathering component of the project. This includes development of a template for structured and consistent information gathering across the partners which will provide the information needed to establish baseline characteristics and assess potential benefits to support the business case.

University of the West of England

Professionally recognised and practice-oriented programmes, which contribute to an outstanding learning experience and generate excellent graduate employment opportunities and outcomes for all students.

Connecting and working with our local and regional economy, businesses and communities and international partners to advance knowledge, and to advance the health, sustainability and prosperity of our locality and region.

Being digitally advanced, agile and responsive in the way we work, embracing and leading change to create new sustainable opportunities. Being inclusive and global in outlook and approach.